Batjee Privacy Policy — Your Data Is Our Responsibility
Batjee places the highest priority on protecting the personal information of users in Bangladesh. This policy explains how we collect, use, and safeguard your data. By opening an account or continuing to use the platform, you are deemed to have consented to this policy. Last updated: January 2025.
What Types of Information Are Collected
Personally Identifiable Information
Your name, date of birth, mobile number, and email address are collected during account registration. National ID or passport information may be requested for identity verification purposes. This information is used solely for account management and legal compliance. We never sell your personal information to third parties. Your data is always stored in encrypted form and protected against unauthorized access.
- Name, Phone Number & Email
- Date of Birth & Nationality
- Identity Verification Documents (if required)
Financial & Transaction Information
Payment information sent via bKash, Nagad, or Rocket during deposits and withdrawals is securely logged in our system. Full bank account numbers or card details are not stored on any server. Only essential details such as transaction ID, amount, and timestamp are recorded. Financial information may be provided to government authorities in compliance with anti-money laundering laws upon request. Under no other circumstances is it sent to any third party.
- Transaction ID & Amount
- Payment Method Type
- Deposit & Withdrawal History
Usage & Activity Data
The types of games or betting sections you use most, how long your sessions last, and which device you access from are collected automatically. This information is used to improve platform performance and personalize the user experience. IP address, browser type, and operating system are logged for security purposes. This data enables us to detect suspicious activity and keep your account secure. Usage data is retained for up to 90 days and then automatically deleted.
- Login Time & Device Information
- Gaming Session Details
- IP Address & Location
Your Rights & Limits on Data Use
Your Rights to Know and Control
You can contact us at [email protected] at any time to find out details of the information we hold about you. You have the right to request correction of inaccurate data, deletion of specific information, or restriction of its processing. You can opt out of marketing communications at any time. If you request permanent account closure, all your data will be deleted except where required by legal obligations. We are committed to processing each request within a maximum of 30 business days.
When Information Is Shared with Third Parties
Only the minimum necessary information is shared with mobile banking partners to complete payment processing. Information may be disclosed in accordance with legal obligations upon a court order or lawful request from a government authority. Relevant information may be shared with responsible gaming organizations if a user's gaming behavior raises concerns. User data is never sold or transferred to advertisers, data brokers, or unauthorized third parties. Each third party is contractually bound to uphold our privacy standards.
Cookies & Tracking Technologies
Batjee uses essential cookies to manage platform sessions and remember user preferences. Analytics cookies help us understand which sections are most used and where there is room for improvement on the platform. You can block or delete cookies at any time from your browser settings, though some services may become limited as a result. There are no third-party tracking pixels or advertising trackers on our platform. We do not engage in any cross-site tracking without user consent.
Security Measures & Policy Updates
How We Protect Your Information
All data transmissions are secured via SSL/TLS encryption to prevent unauthorized parties from reading information in transit. Sensitive data is stored using AES-256 encryption at the server level. Our security team monitors systems around the clock and promptly investigates any unusual activity. Regular third-party security audits are conducted to identify and address platform vulnerabilities. In the event of a data breach, we are committed to notifying affected users within 72 hours.
Policy Changes & Contact
This privacy policy may be updated at any time, and the date of any changes will be noted at the top of the page. For significant changes, advance notice will be sent to your registered email or mobile number. Continued use of the platform after a policy change will be considered your acceptance of the new policy. For any privacy-related questions or concerns, contact us at: [email protected]. We take every user's concerns seriously and strive to respond promptly.
Start Betting with Confidence
Your information is completely secure at batjee. Our transparent privacy policy and advanced security measures let you enjoy gaming with peace of mind. Join today for the best mobile betting experience in Bangladesh.